How to Fix QuickBooks Error PS077 and PS032

QuickBooks is a powerful tool for managing payroll, but errors like QuickBooks Error PS077 and PS032 can disrupt payroll updates. These errors typically occur during payroll updates due to subscription issues, damaged files, or outdated software. If left unresolved, they can prevent you from accessing payroll services. This guide outlines the causes and actionable steps to fix these errors effectively.


What Causes QuickBooks Error PS077 and PS032?

Here are the common triggers for these errors:

  1. Inactive Payroll Subscription: An expired or inactive subscription can halt updates.

  2. Damaged or Missing Files: Corrupt QuickBooks components can lead to these errors.

  3. Outdated QuickBooks Version: Running an outdated version can cause compatibility problems during payroll updates.

  4. Incorrect Billing Information: Mismatched account details with Intuit can block updates.

  5. Damaged Tax Table Files: Corrupt payroll tax table files may trigger these errors.


How to Fix QuickBooks Error PS077 and PS032

Step 1: Verify Payroll Subscription
  1. Open QuickBooks and navigate to Employees > My Payroll Service > Account/Billing Information.

  2. Log in to your Intuit account to check the subscription status.

  3. Renew the subscription if necessary and restart QuickBooks.


Step 2: Update QuickBooks Desktop
  1. Go to Help > Update QuickBooks Desktop in the menu.

  2. Click on Update Now and select Get Updates.

  3. Restart QuickBooks once the updates are installed.


Step 3: Repair QuickBooks Installation
  1. Open Control Panel > Programs > Programs and Features.

  2. Select QuickBooks and click on Uninstall/Change.

  3. Choose the Repair option and follow the on-screen prompts.

  4. Restart your computer and reopen QuickBooks.


Step 4: Download the Latest Payroll Tax Table
  1. Navigate to Employees > Get Payroll Updates.

  2. Select Download Entire Update and click Update.

  3. Restart QuickBooks after the update is complete.


Step 5: Check and Correct Billing Information
  1. Go to Employees > My Payroll Service > Account/Billing Information.

  2. Ensure that your billing details are accurate and match the details on file with Intuit.


Preventing Future Errors

  1. Keep QuickBooks and payroll tax tables updated.

  2. Regularly check and renew your payroll subscription.

  3. Maintain accurate account and billing details with Intuit.


By following these solutions, you can resolve QuickBooks Error PS077 and PS032 and keep your payroll updates running smoothly. Regular updates and proactive maintenance will help prevent such disruptions in the future.


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